RESIDENT RESOURCES
TAKING CARE OF OUR RESIDENTS IS OUR #1 PRIORITY
We want to make living at The Falls as comfortable and hassle-free as possible. With professional management and 24/7 emergency maintenance services, you can rest assured everything will be taken care of. In addition, paying rent, requesting maintenance, and communicating with our staff is a breeze when you use our secure online resident portal.
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Location
4112 W 24th Ave
Kennewick WA 99338 -
Phone
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Office Hours
Monday - Saturday
8:30 am - 6:00 pm -
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Need a login? Contact your property manager at thefalls@tmgnorthwest.com.
Options for paying rent:
1. Securely by credit card or ACH withdrawal on the Resident Portal.
2. By check or guaranteed funds at your onsite manager's office. Check with your manager about an after-hours drop box.
3. Use our Flex rent payment program to split your rent into two worry-free payments! See below. Learn more about the program here.
Please note that rent is due on the 1st of the month, and is considered past due on the 7th.
Routine Maintenance
You may request non-urgent maintenance by logging into the Resident Portal or visiting your onsite manager's office.
24-Hour Emergency Maintenance
For emergencies that cannot wait until regular business hours (fire, burst pipe, flood, gas leak, or similar), please call:
Flex can help you:
PROPERTY MANAGEMENT COMPANY
This property is professionally managed by TMG Property Management Services NW. Explore additional resident resources on our website: